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Agent shows a MySQL Error in the logs about MYHELPER

Symptom


When trying to add the MySQL add-on to a CDPServer to backup the database,
you see this error in the log messages.

ERROR: MySQL Discovery failed. AGENT: Failed to start MySQL helper. AGENT: MYHELPER: Failed to set UTF8 names.

Cause


This issue is related to the version of MySQL running on the server.

Versions 4.0 and lesser show this symptom. 

Resolution


Upgrade the installed MySQL version to 4.1 or higher.
See http://www.r1soft.com/products/cdp-for-mysql/system-requirements/
for related information and supported versions.

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