Restoring Files

CDP users can restore entire Device(s) or selected files and folders from any Recovery Point. You can also extract files from a Recovery Point to an off-site server or a local hard disk.

New in Version 4.2.0 (both Server and Agent): If you have many small files to restore, this process will take less time than before.

To restore data in CDP, follow the instructions below.

1. Click on "Recovery Points" in the Main Menu to open the "Recovery Points" window.

Standard Edition Enterprise Edition Advanced Edition

2. Enterprise Edition: In the "Recovery Points" list, select an Agent from the drop-down menu located on the "Recovery Points" list toolbar.

Enterprise Edition

3. Select a Disk Safe from the drop-down menu located on the "Recovery Points" list toolbar.

Standard Edition
Advanced, Enterprise Edition

4. Find a Recovery Point, and click on the "Browse" icon in the "Actions" column for this Recovery Point.

Standard Edition
Advanced, Enterprise Edition
To find a Recovery Point, you can use the Basic and Advanced List Filters. See Customizing the Recovery Points List.
Note that if you configured the encryption during Disk Safe creation, you will be asked to enter the encryption passphrase when you click on the "Browse," "Bare Metal Restore," "Browse Databases," or "Exchange" icon.

So that you don't have to enter the passphrase every time you click on one of the above-mentioned icons, check the "Remember passphrase until logout" check-box. Then click the "OK" button.

5. The "Browse Recovery Point" window opens.

See also: Browsing Recovery Points.

6. Select the check-boxes next to the files and folders you want to restore.

7. Once the files and folders are selected, click on "Restore Selected."

8. The "Restore Files" window will open.

Standard Edition Enterprise Edition

9. Specify the following options:

Restore to Agent (Enterprise Edition)
Restore to Folder
Advanced Options
All Advanced Options described below are enabled by default.

10. Click on the "Restore" button.

11. The "Details for Restore Files" screen displays the progress of the task.

The "Details for Restore Files" screen can be closed and reopened from the Dashboard.
The task results can be sent via email as a Report. See Reporting.

12. Once the file restore is complete, you'll see the "Details for Restore Files" screen with the following information:

If the compressed size is larger than the uncompressed size, the files are sent uncompressed.

13. To view the Restore Task details, access the "Task History" menu and click on your last task. See Accessing Task History.

Downloading Files as an Archive

In CDP, you can download the files stored in Recovery Points as a .tar or a .zip archive. Follow the instructions below.

1. Select the Recovery Point you want to save files from, and click "Browse." See the instructions above.

2. Check the boxes next to the files or folders you want to download, and click "Download Selected."

3. The "Download Stored Files" wizard will appear. Familiarize yourself with the introductory information, and click "Next" to proceed with generating the archive for downloading.

4. On the "File Type" screen, select the type of the archive file. The following options are available:

Click "Next."

5. On the next "Download Filename" screen, define the name of the archive. The following options are available:

Click "Next."

6. On the last "Summary" screen, the settings you have selected are listed.

Click "Download" to obtain the archive.