How can I contact R1Soft regarding an emergency issue?
1. Please create a case in the Customer Support Portal at http://support.r1soft.com.
2. Set the case priority accordingly to ensure the quickest response from our team.
Technical Support is available 24 hours a day, 7 days per week. Response times are based on the severity of the issue reported. Live Chat Tech Support (http://www.r1soft.com) is available from 8AM - 6PM CST/CDT (GMT-6) Monday - Friday.
|Page: Identifying Problems And Communicating With Support (Archived Knowledge Base 2.0) Labels: support, firewall|
|Page: Accessing CDP Server Logs (Archived Knowledge Base 2.0) Labels: log, support|
|Page: Support for Emergency Issues (Archived Knowledge Base 2.0) Labels: support|