Version 8 by Ethan Lively
on Jul 24, 2015 12:40.
<< Changes from 7 to 8
compared with
Current by Ethan Lively
on Dec 10, 2021 14:55.
Key
This line was removed.
This word was removed. This word was added.
This line was added.

Changes (3)

View Page History
...

----
1. Please create a case in the Customer Support Portal at [http://support.r1soft.com]. [https://connectwise.force.com/R1Soft/login].
2. Set the case priority accordingly to ensure the quickest response from our team.

* *System Down Emergency* = The product will not run, none of its features can be utilized OR A critical restore is unsuccessful, but the hardware/software is properly configured and the user has previously had success with the same type of restore in the past.

Technical Support is available 24 hours a day, 7 days per week via the Customer Support Portal [http://support.r1soft.com]. [https://connectwise.force.com/R1Soft/login]. Response times are based on the priority of the issue reported.

Live Chat Tech Support ([http://www.r1soft.com]) ([https://direct.lc.chat/4867981/|https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdirect.lc.chat%2F4867981%2F&data=04%7C01%7CEthan.Lively%40ConnectWise.com%7Cfde0fc16a261419727ba08d967335449%7Cf2ddb62f83354cc99886175b834e4bf3%7C0%7C0%7C637654292439274610%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=m9mPx%2BNXkG8Eo7SsI1dsq85pQv9EqaZxYeEycipAXRk%3D&reserved=0]) is available from 8AM - 6PM CST/CDT (GMT-6) Monday - Friday.


...