Version 6 by Irina Gruzdilovich
on Jul 28, 2011 06:56.
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Version 7 by Nata Ramanenka
on Jul 30, 2011 11:50.
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{kb-symptom}
I have 2 two policies per agent, one Agent. One Policy is used to backup system volumes and the other one is to backup data volumes. If the Server tries to execute both policies at the same time, instead of queuing the second policy, it errors out stating:
{code}
Request was rejected by the agent. It is busy with another operation.
{code}
{kb-cause}
CDP 3.0 does not support doing more then one backup at a time. There is an embedded queue mechanism that is activated when two policies attempt to save Recovery Points to the same Disk Safe (called the "Disk Safe write lock"). The problem here is that the aAgent has two different policies with two different Disk Safes, and thus the lock is not triggered.
{kb-resolution}
You need to spread out your backup operations. Create separate policies for each Disk Safe. Or try scheduling the policies so they do not run simultaneously.
You need to spread out your backup operations. Create a separate Policy for each Disk Safe.

_Or:_

Try scheduling the Policies so they do not run simultaneously.
{kb-related-articles}