Error - AGENT Failed to Start MySQL Helper

{kb-symptom}
64-bit Host has MyHelper problems. Error in logs:
{code}
AGENT: Failed to start MySQL helper.
{code}
{kb-cause}
Run the MyHelper utility manually from the command line:
{code}
# /usr/lib/buagent/myhelper
{code}
If you get a response like the following one, the problem is with the 64-bit MyHelper utility that comes with the 64-bit Agent package.
{code}
myhelper: relocation error: /lib/libnss_files.so.2: symbol __rawmemchr, version GLIBC_2.2.5 not defined in file libc.so.6 with link time reference debian:~#
{code}
{kb-resolution}
To fix the problem, rename the myhelper file and download the 32-bit version from our repository.
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# mv /usr/lib/r1soft/myhelper /usr/lib/r1soft/myhelper.old
# wget http://support.r1soft.com/techfiles/myhelper -O /usr/lib/r1soft/myhelper
# chmod 755 /usr/lib/r1soft/myhelper
{code}
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