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View Page History{page-title}
{kb-symptom}
![](http://198.64.248.210:8090/images/icons/grey_arrow_right.gif)
{kb-cause}
This error is caused when the agent installed on the agent system is 4.0 as the Exchange protection was not released until 4.2.
{kb-resolution}
![](http://198.64.248.210:8090/images/icons/grey_arrow_right.gif)