Restoring Control Panel Users' Accounts

There are three ways for you to restore or access Control Panel users files:

# Restore selected files to their original location.
# Download files to local computer and upload files via FTP to web site (control panel {{home}}). See [Downloading Control Panel Users' Data as Archive].
# Send a TAR or ZIP containing selected or all files to control panel {{home}} directory. See [Sending Control Panel Account Backup to Control Panel Home].

This topic describes the *first* option. Follow the instructions below to restore selected files to their original location..
{info:title=Tip}The instructions are for CDP administrators.{info}

4. Select a Disk Safe from the drop-down menu located on the "Recovery Points" list toolbar.

|| Advanced Edition | !advdisk.png! ||
|| Enterprise Edition | !disk.png! ||

5. Click on the "Control Panel Users" icon of a Recovery Point.

!IconUser.png!

6. A "Control Panel Users" window appears. Select a Control Panel Instance from the drop-down menu.

!choose.png!
{info:title=Tip}You can filter the listed items by State using the "Verified" and "Not Found" check boxes located on the toolbar.
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7. Find the necessary User in the "Control Panel Users" list and click on the "Save" icon in the "Actions" column to download your Control Panel Users' data as an archive file.

!userlist.png!

{info:title=Note}You can also use the "Download as Archive" function. See [Bulk Downloading|#bulk] below.
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2. You will see a list of Recovery Points in which your user data is stored.

!cp1.png!

3. Click on the browse icon to choose files you want to restore.

!cp2.png!

4. Check the necessary files in the corresponding check-boxes.

!cp3.jpg!

5. Click on the "Restore Selected" button.

!cp4.jpg!

6. The "Restore Files" window appears. Click "Restore."

!cp5.jpg!

7. The process is shown in the "Summary" tab of the "Details for Restore Files" window.

!cp6.jpg!

After restore is completed, you can see successfully or unsuccessfully restored files in the "Files Restored" tab.

!cp7.jpg!

{info:title=Tip} Click the plus sign to see the file's details.

!cp8.jpg!


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{excerpt:hidden=true}Instructions for Control Panel users on how to restore files they own.{excerpt}