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Sometimes if unknown problems occur they may be caused by faults of connection. R1Sort allows to test the connection of your Agent with the --test-connection option of the #r1soft-setup tool.

Follow the instructions below to test the connection.

1. Run the following command:

# r1soft-setup --test-connection

2. Wait for a while.

Checking connection to server Waiting /

3. If the connection is successful, you'll receive the following answer:

Connected successfully to 'krnlbld.r1soft.com'

For more information about the #r1soft-setup tool and its options see r1soft-setup.

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