- The Idera Server Backup Support Process and Customer Support Portal — The description of the new R1Soft Customer Support Portal.
- Transfering Agents in a Pooled License — Instructions on how to transfer agents in Pooled License.
- Adding Pooled Licenses
- R1Soft Licensing Portal API for CDP 2.0 — Description of XML-RPC method calls for CDP 2.0.
- Registering for a New Log In ID and Password for the Customer Support Portal — Instructions on how to register for a new login ID and password for the Customer Support Portal.
- R1Soft Licensing Portal API for CDP 3.0 — Description of XML-RPC method calls for CDP 3.0.
- R1Soft Licensing Portal API for Server Backup 5.0 — Description of XML-RPC method calls for Server Backup 5.0.
Check related articles from the Knowledge Base:
- Support for Emergency Issues
- License for Disabled Agent
- Licenses for Agents on VM
- License Activation Behind a Proxy
- How Do I Get a Logon For Software Downloads
- Downloading If Using R1Soft Through ThePlanet
- How Do I Update My Billing Information?
- Request Additional Licenses
- License Upgrade Question
- Login For Downloads?
and more of Client Services and Billing Knowledge Base section.