Info for hosting service providers

This page provides brief information for Hosting Service Providers.

Enabling Control Panels

To use Server Backup for Hosting Panels, make sure the "Hosting Control Panels" integration feature is enabled.

• The "Hosting Control Panels" feature can be enabled/disabled in the Configuration ("Product Features" menu). See Enable the Hosting Control Panels feature.
• The "Hosting Control Panels" feature can be enabled/disabled for the Volume ("Limits" tab of Volume properties window). Read more in Create volumes.

Enabling Multi-Tenant Users and Groups

For Hosting Service Providers, the following configurations can be used:

• Multi-Tenant
• Multi-Tenant with Groups

Multi-Tenant configuration is suitable for:

• Multi-tenant hosting companies;
• Managed hosting companies, where customers can check backups or restore.

Properties:

• Volumes are visible;
• Power-Users are visible and Sub-Users are hidden. Agents can have a Power-User Owner;
• Groups are hidden;
• Only Power-Users can have permissions on Agents or Volumes (not Groups);
• Each customer gets a Power-User and one or more Volumes.

Multi-Tenant with Groups configuration is suitable for:

• Enterprises that delegate authority to different users or teams.

Properties:

• Volumes are visible;
• Power-Users are visible and Sub-Users are hidden. Agents can have a Power-User Owner;
• Groups are visible;
• Only Groups can have permissions on Agents or Volumes (not Users).

Read more in Configure Product Features.

Useful Features for Hosting Companies

• Hosting control panels
• Manage users and groups
• Manage volumes
• Use the Server Backup API