System Requirements

Server Backup Manager for Linux includes the following system requirements:

Hardware

Hardware	Requirements
Linux Kernel	current 64 bit Linux kernel
Physical Memory	16 GB of RAM minimum plus 1 GB RAM per protected machine
CPU	4 CPU cores minimum, recommended 1 core for each concurrent disk safe task (set in manager options)
Free Disk Space	Minimum 200 GB for the Server Backup Manager installation Note Replication and file restore reports are stored in the installation directory. Storage space required depends on how long reporting history is retained and how frequently policies and file restores are run.
Primary Storage Types	Directly Attached Storage including:  IDE, SATA, SCSI, SAS, ISCSI, Fibre Channel, Dynamic Disks (Software RAID), Hardware RAID, Solid State Drives (SSD)
Virtualization	VMware, MS Hyper-V, Linux KVM, Citrix XenServer, Xen Source Hypervisor Note For best performance, install the Enterprise Backup Manager repository on dedicated physical hardware.
Disk Safe Locations	Directly Attached Storage, Network Attached Storage including:  IDE, SATA, SCSI, SAS, ISCSI, Fibre Channel, Dynamic Disks (Software RAID), Hardware RAID, Solid State Drives (SSD), NFS Notes If using NFS on Linux, R1Soft recommends that you use the latest available NFS versions and the latest stable Linux kernels, and that you never export NFS file systems to where you store Disk Safes with the "async" option. We are unable to support FUSE (Filesystem in Userspace) file systems. For more information, see our Disk Safe Best Practices
Disk Safe Storage	Recommended 2-3x  Storage Capacity of Protected Machines  For sizing examples, see our Archiving Prerequisites and Best Practices

Linux Distributions

Recommended Stable 64-Bit Linux Distributions are required for best performance.

If a new edition is issued, we support this new release within 90 days. This way, you do not have to update as the OS is released.

The following distributions are supported for 64-bit (x64):

• RedHat Enterprise Linux
• CentOS
• Fedora
• AlmaLinux
• RockyLinux
• Oracle Enterprise Linux
• Ubuntu
• Debian
• SUSE Linux Enterprise Server

Web Browsers

These web browsers can be used to access the web-based interface of the application.

Backup Agent for Linux includes the following system requirements for the Server or virtual machine being protected:

Hardware

Notice Beginning with Backup Agent version 5.12.0, Linux systems require a glibc version of 2.5 or greater. Backup Agents on Linux distributions with older glibc libraries should remain on version 5.10 or earlier versions of the Backup Agent software. Refer to this KB article for more information: Error - Linux cdp agent fails with "Floating Point Exception"

Note   Multipath I/O storage configurations with duplicate device UUIDs are not supported and have been found to not function in some configurations.

Linux Distributions

 
The following distributions are supported for 32-bit (x86) and 64-bit (x64):

• RedHat Enterprise Linux
• CentOS
• AlmaLinux
• RockyLinux
• Oracle Enterprise Linux
• Ubuntu
• Fedora
• Debian
• SUSE Linux Enterprise Server
• OpenSUSE
• Cloud Linux
• Virtuozzo
• OpenVZ

Note   Linux distribution versions are supported for 18 months past the distribution's published version end of life.

Virtualization

Note   Partition table information is not gathered on KVM systems using the virtio driver. In order to perform a bare metal restore on these systems, the partition table must be manually recreated prior to the restore

Below you can find requirements for a Windows protected machine.

Hardware

Windows Operating System

Windows 2003 OS users .NET 2.x or 3.5 is required. .NET 4.0 does not satisfy this requirement. When installing Server Backup Manager on Windows 2003, the installer fails if the proper .NET version is not installed. Note that the installer does not prompt you to install the correct .NET version before failing.

Virtualization

Technology	Physical Server Install	Guest (Virtual Machine) Install
MS Hyper-V	Yes  Protects all VHDs (Virtual Machines) with one install using the MS Volume Shadow Copy Service (VSS) Hyper-V Writer. Note R1Soft recommends running the latest service packs and Hyper-V hot fixes to get critical Hyper-V VSS patches from MS.	Yes  Can optionally be installed inside of guest VMs. This is only required for Linux guests.
Citrix XenServer 5	No	Install into guest VMs (domU)
Xen Source Hypervisor	No	Install into guest VMs (domU)
VMWare ESXi	No	Install into guest VMs
VMWare Server	No	Install into guest VMs
VMWare Workstation	No	Install into guest VMs
Parallels Virtuozzo Containers	Yes  Install onto physical host. Take snapshots and back up your virtual machines using the MS Volume Shadow Copy Service (VSS) Virtuozzo Writer. Notes Entire containers can be restored. Individual files within containers cannot be restored. The Virtuozzo VSS Writer has a known issue: it can fail when VMs are disabled.	No
Parallels Cloud Server	N/A	Install into Parallels HVMs running Windows

The Data Center Console is designed to provide a centralized monitoring and management domain over a large collection of the Server Backup Manager installations. Except for the Server Backup Free version, you can add Backup Managers to the Console. Once added, each Backup Manager continuously updates the Console's dashboard with information about its configuration and status.

Linux operating systems

• 64-bit Linux Distributions
• CentOS 6+
• RedHat Enterprise 6+
• Ubuntu 12.04+
• Debian Squeeze
• Novel SUSE Enterprise 11.4+

  Note 32-bit Linux distributions are not supported.

Hardware and software

The Hosting Control Panel Integration only supports Control Panels running on Linux. The Backup Agent must be installed on the server where the Hosting Control Panel is running. See the Backup Agent Linus system requirements for more information.

The following Control Panels are supported:

• Virtuozzo Containers 4 (Allows container administrators to restore from backups)
• cPanel
• Parallels Plesk
• Parallels Pro 10
• Interworx
• DirectAdmin
• Parallels H-Sphere
• Linux Home Directories
• Custom

The Backup Agent is used to protect any number or combination of database instances (including MySQL, SQL Server, and MS Exchange). See the Backup Agent system requirements for more information.

Below you can find a list of database products that can be protected by Server Backup Manager.

Microsoft SQL Server

Microsoft SQL Server is a relational database management system developed by Microsoft. The following SQL Server versions can be protected (Windows only):

• SQL Server 2022
• SQL Server 2019
• SQL Server 2017
• SQL Server 2016
• SQL Server 2014
• SQL Server 2012
• SQL Server 2008 R2
• SQL Server 2008
• SQL Server 2005
• SQL Server Express

MySQL

MySQL is the world's most used open source relational database management system. It runs as a server, providing multi-user access to a number of databases. Requirements for protecting MySQL databases are provided below.

MySQL Versions	Note Support for MySQL v8.0.30+ is limited to Server Backup Manager and Agent versions 6.16.5 and newer.  Optimal results will be obtained by restoring databases back to the original instance, or to an alternate instance with an identical MySQL version. The database restore functionality is not meant to be used as a database migration tool to dis-similar versions. Metadata / schema updates are commonly required when restoring to a newer MySQL version, which can result in failure when certain configuration options are used.    Any MySQL release version 5.X or newer, including: MySQL Community Server Enterprise Server MariaDB Percona (Server)
Storage Engines	MyISAM InnoDB / Innobase Memory (schema only) Archive CSV Merge Blackhole (schema only)
MariaDB Storage Engines	InnoDB XtraDB Aria MyISAM Federated OQGraph Merge Archive CSV
Objects Protected and Restored	Databases Tables Indexes Constraints Triggers Events Views Stored Procedures
File Systems	In order for the Server Backup Manager to protect your MySQL database, locate it on one of the following supported file systems. Note For proper snapshot and synchronization, all database tables and associated InnoDB log files are located on the same file system. Locating InnoDB data and log files on separate file systems or devices is not currently supported by the Server Backup. Windows: NTFS Linux: Ext2, Ext3, Ext4, XFS, ReiserFS

Storage Engines we do not support:

• Mroonga
• SphinxSE
• PBXT

Microsoft MS Exchange

Microsoft Exchange Server is the server side of a collaborative application product developed by Microsoft. The following versions are supported:

• Exchange Server 2019
• Exchange Server 2016
• Exchange Server 2013
• Exchange Server 2010
• Exchange Server 2007

Not supported:

• Exchange Server 2003

Unsupported configurations:

• MSDE (SQL Server 2000 version of SQL Express) or anything prior to 2005
• Object (e.g. table) level restore
• Support for Active/Active SQL Server Clusters
• Log Shipping
• Backup of a selection of individual databases (the feature will be added in the future)
• MS Exchange 2003