Version 1 by Nata Ramanenka
on Aug 07, 2012 02:04.

compared with
Current by Shannon George
on Aug 07, 2012 17:43.

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{kb-symptom}

Upgrading caused all users to be unassigned from their Agents.


{kb-resolution}

The issue has been corrected in CDP 4.2.0. Agent assignments are not no longer removed after the an upgrade.

{kb-related-articles}