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There are three ways for you to restore or access Control Panel users files:

# Restore selected files to their original location. See [Restoring Your Control Panel Account].
# Download files to local computer and upload files via FTP to web site (control panel {{home}}).
# Send a TAR or ZIP containing selected or all files to control panel {{home}} directory. See [Sending Control Panel Account Backup to Control Panel Home].

This topic describes the *second* option. Follow the instructions below to download Control Panel Users' data as archive.
{info:title=Tip}The instructions are for CDP administrators.{info}
1. Click on "Recovery Points" in the Main Menu to open the "Recovery Points" window.
|| Advanced Edition || Enterprise Edition ||
| !menurecoverypointadva.png! | !recpoint menu.png! |
2. Make sure that the "Recovery Points" tab is selected.

3. {color:#ff3300}{*}Enterprise Edition:*{color} In the "Recovery Points" list, select an Agent from the drop-down menu located on the "Recovery Points" list toolbar.

!Agent selection_English.png!

4. Select a Disk Safe from the drop-down menu located on the "Recovery Points" list toolbar.
|| Advanced Edition | !DiskSafe selection_Advanced Edition_English.png!\\ ||
|| Enterprise Edition | !DiskSafe selection_English.png!\\ ||
5. Click on the "Control Panel Users" icon of a Recovery Point.

!Recovery Points list_Control Panel icon_English.png!

6. A "Control Panel Users" window appears. Select a Control Panel Instance from the drop-down menu. The list will be shown.

!Control Panel Users window_Dropdown menu with 3 Instances_English.png!
If you have created only one Control Panel Instance, when you open the window you will immediately see all the previously created users.
!Control Panel Users window_English.png!

{info:title=Tip}You can filter the listed items by State using the "Verified" and "Not Found" checkboxes located on the toolbar.
7. Find the necessary User in the "Control Panel Users" list and click on the "Save" icon in the "Actions" column to download your Control Panel Users' data as an archive file.

!Control Panel Users_Save icon_English.png!

{info:title=Note}You can also use the "Download as Archive" function. See [Bulk Downloading|#bulk] below.
8. The "Download stored files" wizard will appear. Familiarize yourself with the introductory information and click "Next" to proceed with generating the archive for downloading.

!Download stored files window.png!

9. On the following "File Type" screen, select the type of the future file. The next options are available:
* *Download files as a tar archive* \- Allows you to archive and download control panel users' data as a tar file. More preferentially for Control Panels hosted on Linux servers.
** *Compress tar archive with gzip* \- Allows you to compress tar archive with gzip compression.
* *Download files as a zip archive* \- Allows you to archive and download control panel users' data as a zip file. More preferentially for Control Panels hosted on Windows servers.

!Download stored files window_File Type.png!

Click "Next."


10. On the next "Download Filename" screen, define a filename. The following options are available:
* *Use Generated Filename* \- Allows you to generate Archive Filename automatically consisting of User's username, Control Panel type, and date the Recovery Point was created on.
* *Specify Filename* \- Allows you to define your custom Archive Filename.
{info:title=Note} You do not need to specify the extension of the file. It will be appended automatically.

!Download stored files window_Download Filename.png!\\
Click "Next."


11. On the last "Summary" screen, the settings you have selected are listed.

!Download stored files window_Summary.png!

12. Once you have verified that the specified settings are correct, click "Download" to generate the archive file.


h4. Bulk Downloading{anchor:bulk}

You can download the data of multiple Users at once. A single file will include the data of the selected users. Follow the instructions below.

1. Select several Users by selecting the checkboxes in the first column in the "Control Panel Users" list.

!Control Panel User window_2 users selected.png!

2. Click on "Download as Archive" located in the "Control Panel Users" list toolbar.

!Control Panel User window_2 users selected_Download Selected button.png!

3. The "Archive Control Panel User Data" window will appear. The following steps are the same as for downloading archive for an individual user (see above).

{excerpt:hidden=true}Instructions on how to download Control Panel Users' data as Archive in CDP.{excerpt}