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{kb-symptom}

This error message was periodically found in the {{server-log.txt}} file when tasks were running:

{code}
ERROR - A lock could not be obtained within the time requested
{code}

OR

CDP could not open the Recovery Point list of the Disk Safes, and the following error message was displayed in the user interface:

{code}Could not Execute Query [SQL: 30000]" is displayed when trying to open the Recovery points of a Disk
Safes during merge task.{code}

{kb-cause}
An error relating to not obtaining a lock occurred when archiving was running and a merge was already running in the background.



{kb-resolution}

The issue has been corrected in CDP 4.0.0.

{kb-related-articles}