Content

• Adding Pooled Licenses
• Upgrading a Pooled License — Instructions on how manage number of servers in a Pooled License.
• The R1Soft Server Backup Support Process and Customer Support Portal — The description of the R1Soft Server Backup Customer Support Portal.
• Registering for a New Log In ID and Password for the Customer Support Portal — Instructions on how to register for a new login ID and password for the Customer Support Portal.
• R1Soft Licensing Portal API for Server Backup 5.0 — Description of XML-RPC method calls for Server Backup 5.0.
• R1Soft Licensing Portal API for CDP 3.0 — Description of XML-RPC method calls for CDP 3.0.
• Support for Emergency Issues

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and more of Client Services and Billing Knowledge Base section.