{kb-symptom}
Once a Control Panel user restores files using the "Restore to Agent" function, the "Download File List" option provides an empty text file.
Steps:
# Log in as the Control Panel user.
# Browse one of the user's Recovery Points.
# Select individual files or the home directory and click "Restore Selected."
# After clicking "Restore," the process will be started.
# Once the restore has completed, click the "Files Restored" tab.
# A list of successful and unsuccessful files should display.
# Click "Download File List."
!kb-control-panel.png!
{kb-resolution}
The issue has been corrected in CDP 4.2.0.
{kb-related-articles}
Once a Control Panel user restores files using the "Restore to Agent" function, the "Download File List" option provides an empty text file.
Steps:
# Log in as the Control Panel user.
# Browse one of the user's Recovery Points.
# Select individual files or the home directory and click "Restore Selected."
# After clicking "Restore," the process will be started.
# Once the restore has completed, click the "Files Restored" tab.
# A list of successful and unsuccessful files should display.
# Click "Download File List."
!kb-control-panel.png!
{kb-resolution}
The issue has been corrected in CDP 4.2.0.
{kb-related-articles}