Common questions

Preparation and installation

• What are the major functions and features of Server Backup Manager?
• What are the Server Backup Manager system requirements?

Server Backup Manager

• How do I obtain Server Backup Manager?
• How do I install Server Backup Manager?
• How do I configure Server Backup Manager after installation?
• How do I install the Backup Agent?
• [How do I upgrade Server Backup Manager?]
• How do I upgrade the Backup Agent?

Get started

• How do I add users?
• How do I add user groups?
• How do I create volumes?
• How do I create Disk Safes?
• How do I add a server to the Backup Manager?
• How do I add the manager key to a Linux Backup Agent?
• How do I add the manager key to a Windows Backup Agent?
• How do I create policies?

Server Backup Manager users

• How do I access the Server Backup Manager Web interface?
• How do I activate Server Backup Manager?
• How do I access the Dashboard?

Users and groups

• What should I know about users and user groups?
• How do I add users in the Backup Manager interface?
• How do I add users using Linux API?
• How do I access users?
• How do I change user password in the Backup Manager interface?
• How do I edit user properties?
• How can I add an administrator for a user?
• How can I change the user email address?
• How do I change the administrator login name and password?
• How do I delete users?
• How do I use the Users list?
• How do I customize, filter, and sort the Users list?
• How do I add user groups?
• How do I access user groups?
• How do I edit group properties?
• How do I delete groups?
• How do I use the Groups list?
• How do I customize, filter, and sort the Groups list?

Servers

• What should I know about servers?
• How do I access servers?
• How do I add a server to the Backup Manager?
• How do I add the manager key to a Linux Backup Agent?
• How do I add the manager key to a Windows Backup Agent?
• How do I change server properties?
• How do I delete a server?
• How do I customize, filter, and sort the Servers list?

Disk safes

• What should I know about Disk Safes?
• Do you have examples of Disk Safe usage?
• How do I create Disk Safes?
• How do I access Disk Safes?
• How do I edit Disk Safes?
• How do I close Disk Safes?
• How do I open Disk Safes?
• How do I remove Disk Safes?
• How do I delete Disk Safes?
• How do I copy and move Disk Safes?
• How do I vacuum Disk Safes?
• How do I store Disk Safe on disk-based storage and network shares?
• How do I use the Disk Safes list?
• How do I customize, filter, and sort the Disk Safes list?

Volumes

• What should I know about volumes?
• How do I create volumes?
• How do I access volumes?
• How do I change volumes?
• How do I assign users and groups to a volume?
• How do I delete volumes?
• How do I import existing volumes?
• How do I use the Volumes list?

Devices

• What should I know about devices?
• How do I add devices?
• How do I access devices?
• How do I disable devices?
• How do I remove devices?

Policies

• What should I know about policies?
• How do I create policies?
• How do I access policies?
• How do I edit policies?
• How do I disable policies?
• How do I exclude files and folders from a replication?
• How do I delete policies?
• How do I run policies?
• How do I use the Policies list?
• How do I customize, filter, and sort the Policies list?

Recovery points

• What should I know about recovery points?
• How do I access recovery points?
• How do I browse recovery points?
• How do I lock recovery points?
• How do I merge/delete recovery points?
• How do I restore or export data from recovery points?
• How do I use the Recovery Points list?

Archiving

• What should I know about archiving?
• How do I access archive points?
• How do I browse through files and folders in archive points?

Task history

• How do I access running and finished tasks?
• How do I cancel tasks?
• How do I view the task summary?
• How do I view task alerts?
• How do I view log messages?
• How do I download task details?
• How do I use the Task Scheduler?
• How do I use the Task History list?
• How do I customize, filter, and sort the Task History list?

Replicate and restore

• How do I create a replication schedule?
• How do I start a replication?
• How do I browse replicas?
• How do I restore files and folders?
• How do I run bare-metal restore?
• How do I restore a MySQL database?
• How do I check the restore results?

Reporting

• How do I access running and finished reports?
• How do I create a new report?
• How do I edit a report?
• How do I delete a report?
• How do I disable a report?
• How do I preview a report?
• How do I run a report?

Databases add-on

• How do I configure database (MySQL) add-on options?
• How do I add a MySQL instance to the policy?
• How do I edit a MySQL instance?
• How do I enable/disable a MySQL instance?
• How do I test a MySQL instance connection?
• How do I delete a MySQL instance?
• How do I browse a MySQl instance?
• How do I restore a MySQL database?
• How do I restore a MySQL database to an alternate location?

Hosting control panels

• What should I know about hosting control panels?
• What should I know about Backup Manager for hosting control panels?
• What is the frequency of control panel backups?
• What is a recovery point?
• How do I schedule a control panel replication?
• How do I add control panel instances?
• How do I edit control panel instances?
• How do I enable control panel instances?
• How do I verify control panel instances?
• How do I delete control panel instances?
• How do I access a control panel account backup?
• How do I access control panel account backups via Direct Link?
• How do I access control panel account backups in cPanel?
• How do I restore user data?
• How do I download user data?
• Where do I get user data archives?
• How do I access an account backup?
• How do I restore my user data?
• How do I download an account backup?

Data Center Console

• What are the prerequisites for installing the Data Center Console?
• How do I obtain Data Center Console?
• How can I install the Data Center Console on Windows?
• How can I install the Data Center Console on Linux?
• How can I uninstall the Data Center Console on Windows?
• How can I uninstall the Data Center Console on Linux?
• How do I access Data Center Console Web interface?
• How do I use Data Center Console dashboard?
• How do I access Backup Managers?
• How can I add Backup Managers to Data Center Console?
• How can I add permissions to Data Center Console groups?
• How can I add permissions to Data Center Console users?
• How can I create Data Center Console groups?
• How can I create Data Center Console users?
• How can I add Servers?
• How can I view Servers?
• How can I view Disk Safes?
• How can I create Disk Safes?
• How can I view my Disk Safes?
• How can I view Disk Usage?
• How can I view Policies?
• How can I create Volumes?
• How can I view Volumes?
• How do I configure Data Center Console?

API

• How do I configure API server options?
• How do I access API documentation?